Elder transport and paratransit services provide reliable, low-cost transportation for seniors and ADA adults who are unable to drive, allowing them to retain their personal mobility and avoid becoming house-bound.
There are several services operating in Santa Clara County. Three of the larger ones are VTA Access, Care Trans and Boundless Transport.
VTA Access is a non-profit organization partnered with Santa Clara County’s Valley Transit Authority. Service is provided with sedans or accessible vans.
They also operate paratransit vans equipped with wheelchair lifts, and their drivers are trained and experienced in properly assisting adults with disability issues. VTA Access also provides door to door service, unlike buses.
To qualify for VTA Access service, one must only have a partial disability and reside within the county.
Because VTA Access is subsidized by the VTA, it is an economical alternative to taxis and other car services. VTA Access charges only $4.00 per one-way trip, regardless of the distance, making them even cheaper than Uber.
VTA Access does need to be scheduled one to three days in advance, and pickup and drop-off locations must be within the borders of Santa Clara County.
Care Trans provides wheelchair-accessible, non-emergency medical transportation to residents in the South Bay Area, and particularly in San Jose. They provide similar services as Outreach. Care Trans is an approved Medi-Cal provider and also accept private payment.
For rates and information, please email them or call the number below.
Phone: (408) 392-9007
Boundless Transport is a Milpitas based special needs transportation service which operates wheelchair accessible vans.
Boundless can be reached at: (408) 262-6323